Reversing a Patient Payment

Made a mistake on a payment? No worries - this is how you can reverse a patient payment:

1. On the Claim page, click the Credits tab.
2. Click Reverse payment.

When you reverse a payment:

• Claim's status will be "Follow-up - Payment reversal"

• The claim balance goes up

• The reversal will show in the credit block

• The payment will be reversed in the accounting period